Tuesday while I was walking to my car, precariously balancing a travel mug, my bag and trying to read Twitter all at the same time, my hand slipped and my precious communication device ended up flat on its back on the concrete parking lot floor. As it hit, I heard a distinctly crunchy sound. When I leaned to pick it up, I felt the results. Shattered. Crap.
So, I got in my car and drove directly to the Apple store. I did not pass go. I did not collect $200. When I got there, I was informed it would be a 30 minute wait before a “genius” could see me.
I looked at the bright-eyed young clerk and said, “Can you just give it to me straight? Can this be fixed and will it cost me $600?” She said, “Oh, yeah. it can be fixed while you wait and if everything is still working properly, replacing the back costs about $30.”
“Okay, fine. I’ll wait.”
About 15 minutes later, a young genius came over and asked me what I needed. I flipped my phone over. He said, “Okay. No problem.” He noodled with a couple settings and then disappered with my phone for 10 minutes. When he returned, I had a shiny new back and he even wiped all the dirt of the edge of my bumper. $28 plus tax and all was well in the world.
I was informed that, had I broken the front of the phone, the price would have been $150 to repair as all the delicate electronics are soldered to the touchscreen and the fonr glass. So, once again, dear readers, learn from my mistakes. If you don’t have a cover or some sort of protection on your phone, get some. Handle it gently or make sure you applied for the insurance policy. I managed to escape with the equivalent of the cost of dinner. I’d hate for you to suffer the same fate.
2 comments / Add your comment below
That is very good news about your phone. I have never seen it break in back like that. Thanks for the post!
I didn’t realize they could fix it that quick. And not a bad price either. Yay!.